Gargash Hospital, one of the UAE’s leading healthcare institutions known for its modern facilities and exceptional patient care, is pleased to announce new career opportunities for immediate hiring. As we continue to grow and deliver world-class medical services across Dubai, we are expanding our administrative and support teams with dedicated, professional, and service-oriented individuals.
We are currently hiring for the roles of Patient Relation Officer and Call Centre Agent, both of which are essential in ensuring smooth hospital operations and high-quality patient experiences.
Why Build Your Career at Gargash Hospital?
Gargash Hospital is more than a medical facility—it is a progressive workplace committed to excellence, innovation, and compassionate care. We believe that our employees are the foundation of our success, and we are dedicated to creating an environment where talent flourishes.
When you join Gargash Hospital, you benefit from:
- A reputable healthcare organization in the UAE
- Excellent training and career development opportunities
- Supportive, multicultural work environment
- Advanced technological systems and modern infrastructure
- Opportunities to work closely with healthcare professionals
- A culture of respect, professionalism, and teamwork
We strive to build a workplace where employees feel valued, motivated, and empowered to provide the best care possible.
Current Job Openings at Gargash Hospital
We are hiring for the following positions:
1. Patient Relation Officer
Role Overview
The Patient Relation Officer plays a key role in providing exceptional patient service, ensuring smooth front-desk operations, and enhancing patient satisfaction. Candidates must be comfortable in fast-paced medical settings and have solid experience in dealing with patient registration, billing, and insurance coordination.
Key Responsibilities
- Welcoming and assisting patients at the reception
- Managing patient appointments, registration, and billing
- Handling insurance approvals and claims coordination
- Addressing patient inquiries, concerns, and service requests
- Ensuring a professional and empathetic patient experience
- Coordinating with internal hospital departments
Qualifications & Requirements
- Minimum Diploma or Bachelor’s degree
- Minimum 2 years of experience in a hospital or healthcare environment
- Strong knowledge of registration, billing, and insurance networks
- Excellent customer service and communication skills
- Bilingual candidates (Arabic/English) highly preferred but not mandatory
This role is ideal for candidates who are experienced in hospital front-office operations and can manage patient interactions efficiently and professionally.
2. Call Centre Agent
Role Overview
The Call Centre Agent is responsible for handling patient calls, managing appointment bookings, providing information, and ensuring outstanding customer service in a healthcare call centre environment.
Key Responsibilities
- Handling inbound and outbound calls professionally
- Scheduling appointments and maintaining call logs
- Providing accurate information about hospital services
- Coordinating with hospital departments for patient needs
- Ensuring service standards and call quality
Qualifications & Requirements
- Diploma holder with 1–2 years of experience in a healthcare call centre
- Strong communication and telephone handling skills
- Ability to multitask and work in a fast-paced environment
- Good command of English; bilingual advantage
This position is perfect for applicants with prior experience in healthcare call handling or customer support roles.
Why Gargash Hospital Jobs Are in High Demand
Healthcare professionals across Dubai are drawn to Gargash Hospital because of its:
- Strong reputation in medical excellence
- Modern, patient-centered facilities
- Continuous career development programs
- Highly professional and ethical work environment
- Competitive benefits and stable job opportunities
Candidates searching for hospital jobs in Dubai, patient relation officer vacancies UAE, call centre agent jobs in Dubai, or healthcare administrative roles in the UAE will find this hiring opportunity particularly valuable.
Work Culture at Gargash Hospital
Gargash Hospital fosters a culture built on:
- Integrity and compassion
- Professional growth
- Continuous learning
- Respectful and collaborative teamwork
- Service excellence and patient well-being
We value employees who are committed, empathetic, and passionate about supporting patient care.
How to Apply for Gargash Hospital Careers
Qualified and interested candidates may submit their CV to the email below:
📌 Important:
Mention the position you are applying for in the email subject line for effective shortlisting.
To stay updated on future vacancies, follow us on Instagram:
📱 @gargashhospital
We Invite Dedicated Healthcare Professionals to Apply Today
If you are passionate about healthcare service excellence and are ready to work in a progressive medical environment, Gargash Hospital welcomes you. These roles offer a chance to grow professionally while making a positive impact on patients’ lives every day.
